In the face of the global pandemic, many businesses have had to shut their doors due to lockdown regulations. To the companies in essential services, work has been more demanding, and workers are under pressure. Due to COVID-19, regular day-to-day work routines have changed, and protective measures have been put in place. Companies have also been advised to work remotely where they can, to keep social distancing amongst staff members.
Businesses are still using the ‘paperwork’ method. People need to realise that paper can potentially carry the virus and infect your employees. Working on a system that enables you to continue job planning and dispatching remotely protects your employees. Right now, there is no need to have the entire staff work from the office when there is an option to go paperless and work remotely.
Eworks Manager’s Job Card Management System has been developed to help businesses eliminate paperwork and save time and costs. The software is designed to streamline your business from start to finish. The system includes job admin features, mobile inventory and asset management, sales features like leads, quotes and invoices, CRM software, and finance software integrations. You can work from any device with our Mobile App, which is great for the workers in the field. Because the system is cloud-based, it can be accessed by everyone, anywhere.
As mentioned before, many businesses are still stuck using paper-based methods of working. In this case, it can be difficult for some to make the switch over to a digital system. Below, we have listed a few of the reasons why going digital is necessary:
Digitising your day-to-day jobs and appointments can speed up many tedious manual processes. Although getting to grips with an entirely new system doesn't happen instantly, once staff are up to speed, the boost in productivity proves its worth. Eworks Manager offers 12 weeks of onboarding training with our fantastic team of support staff. In that time, your whole team will learn to use our software and see how it works for your business.
Automating your jobs and tasks with our system can increase the number of jobs your team can complete in a day. Productivity is maximised for both admin staff and mobile technicians.
Our software allows customers can view their job details in the Customer Portal, where they can receive notifications when a technician is on-route, and they can view quotes and invoices. Your clients can stay informed and updated with every step of the job process, improving your ability to retain customers and customer satisfaction.
Completing daily appointments more efficiently is key to saving two of your most valuable commodities – time and money. When your jobs are automated, you'll see a reduction in the number of manual, paper-based tasks which not only take longer to complete but have a higher possibility of mistakes.
Common mistakes like incorrectly filling out paperwork or losing documents can be avoided. Eworks Manager has a feature that allows you to digitise any of your important company documents, like compliance certificates or assessment forms. Now you can use our Mobile App to fill out mobile documents on-site. With no paperwork, your technicians don't need to return to the office to submit any documents, which saves so much time.
The efficiency of having your entire office in the palm of your hand is the next step forward for your business. The year 2020 has turned out to be far different to what we anticipated, but it is our job to get companies to be able to work again, at least remotely for now.
If you are interested in going paperless and your service business is ready to run more efficiently than ever before, please give us a call or start a 14-day free trial of our software.