Field Service Management Software

Field Service Management Software

Keeping track of your staff is very important, especially for the field service industry. Eworks Manager's field service management software helps you track your field staff whilst out on a job via our Mobile App. All information then also syncs back to the admin system!

Once you create and assign a job on the system, your field staff can accept or decline the work from our Mobile App. Once your staff accept the work, you are also always updated on the status of the job. Having the ability to track all your work in the field is critical for any business. With Eworks Manager, you are able track all work progress with our live panel. You can also track any delays and act immediately to rectify any issues that may arise.

Also, within our CRM feature, you can track all changes made on a job. With our GPS tracking, you can even see where your field staff were when changing the status via our location map. This will only work as long as their location settings are turned on. We also offer a digital document service where we can digitize any of your current job sheets. Once digitised you can upload them onto the system. Once uploaded, you can gather all the information which you can then send to your customer! You can also set up automations in the system.

With these, you can easily assign which job appointment types you want your documents set up with. These setting will then automatically appear when creating a user appointment.

Take control with our Field Service Management Software

You are in control of what your mobile users can view on the system. You can control their access rights. This is especially handy if you don’t want them seeing other jobs you may have in the system. Eworks Manager will drastically improve your communication between your field and office staff. This will reflect when it comes to dealing with your customers.

If you’re looking to ditch the paperwork and would like to find out more about the Eworks system and how it could help your business become more efficient, get in touch today and book a free online demonstration!

If you would like to get in touch, please feel free to call our office directly or pop us over an email, we would love to chat and book in a free online demonstration of the software!

If you would like to find out more information and have a free personalised demo of the software get in touch today!

Call us: +27 (0)41 004 0045

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